Answers to the most frequently asked questions.
Worcester State’s 58 acre campus, with four residence halls, is home to a vibrant and diverse community of students. It’s expected that incoming students will be curious about life at Worcester State, and what living on campus entails. The following questions and answers address the most common inquiries we get, but our Residence Life staff are happy to help with other questions as well.
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Please complete the Parent/Guardian consent form found below for an underage guest. This form is only required for 16- and 17- year old guests. It must be printed and physically brought with the guest. No guest under 16 years of age may be signed into any residence hall unless a parent or guardian is present.
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Because each residence hall is unique, we cannot provide exact dimensions for every room. However, most rooms in Dowden Hall, our first year residence hall, are approximately 16 feet long and 11 feet wide.
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Each room is furnished with extra-long beds, dressers, desks, and wardrobes or closets.
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Receive your packages with care.
All personal mail will be sorted and sent to Residence Life. Residents will receive an email if they have mail to pick up. Residence Life is open during the following hours: Monday through Friday from 9 am until 5 pm.
Please use the following address format to receive mail:
Worcester State University
Your First and Last Name – Residence Life
Worcester State University
486 Chandler Street
Worcester, MA 01602
All packages will still be sent to Central Receiving and an email will be sent for package pick up.
Lost/Missing Packages
If you are missing a package, please submit a Missing Package Form. The Mail Center will investigate and respond.
Other Mail Services
Using the Common Funds stored on your OneCard account, you can purchase postage stamps and mail packages at our center.
UPS Shipping Service
Students can ship personal packages and other mail via UPS from Central Receiving and take advantage of Worcester State’s discounted rate. You must present a credit or debit card for billing purposes.
To ship an item for University business, a UPS shipping form needs to accompany the item being shipped.
We carry various sized boxes, envelopes, and other shipping materials. We also will help you prepare your package for shipment.
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Information on specific room assignments and roommate information is generally mailed in mid-July. After this date you can log into your MyHousing portal and look at your housing assignment as well as roommate information.
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Due to summer conference groups and camps, your exact room assignment may not be available for viewing, but we will do our best to show you a room of the same dimensions. Please contact the Residence Life and Housing Office by phone or email for available tour times.
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Yes, you can request a specific roommate. Requests are made on our Roommate Questionnaire and must be mutual.
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A resident assistant (RA) is the first person you should contact if you are having a problem on campus.
RAs are student leaders who live with the resident students and are selected and trained to help establish a healthy residence community. They either assist directly or provide referrals for questions or concerns with academics, safety and security, physical or mental health, and other topics that are part of living on campus.
The next level of support is the residence director (RD). Residence directors are full-time professional staff who live in the buildings. They supervise student staff and are responsible for the overall management of the residence hall(s) to which they are assigned.
If you are having difficulty on campus, you also can go to the Residence Life and Housing Office located in Sheehan Hall. See our contact information.
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A Resident Parking Permit Application must be completed. The Parking and Transportation department decides who can purchase a parking pass based on completed credits.
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An accused student receives written notification of charges and the date, time, and location of the judicial hearing. Students must attend the hearing on the date stated in the letter. If they do not attend, the hearing is held without them.
A judicial hearing is a meeting with a university official or officials where the accused student may discuss his/her interpretation of the events. The university official or officials and the student will attempt to establish an agreement regarding the incident.
For more information regarding the judicial process, visit Office of Community Standards and refer to the Student Code of Conduct.
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Noise can quickly become a problem in the residence halls because many people live and study together in a relatively small space. Quiet Hours have been established to ensure that students can sleep and study during evening hours.
Quiet Hours are 9 p.m. to 8 a. m. Sunday through Thursday, and 12 midnight to 8 a.m. on Fridays and Saturdays. During final exam periods, Quiet Hours are in effect 24 hours each day.
Please also be aware that courtesy hours are also in effect 24 hours a day.
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Worcester State University is a tobacco-free campus. Please visit our Health Promotion page for more information.
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At any time, you can fill out a work order by logging into worcester.edu/myhousing (student login required). If it is an emergency, you can contact University Police at 508-929-8911.
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The University does not assume responsibility for loss of, or damage to, personal articles by fire, theft, or any other cause. Students are advised to carry personal property insurance. The Residence Life and Housing Office has information about personal renter’s insurance. If your property is damaged, you should report it to your insurance carrier.
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During business hours when school is in session – please call Residence Life at 508-929-8074 (9-5pm Monday – Friday)
Between 5pm – 8pm and 1am – 8am, Monday – Friday as well as weekends between 8am – 8pm, residents should report a lockout to University Police at 508-929-8911.
8pm – 1am 7 days a week, please see your RA on Duty at the front desk of your building.
Upon verification of identity, a campus official will come to unlock the door.
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If it is routine maintenance (i.e. light bulb replaced, broken shade or furniture), enter a work order by logging into worcester.edu/myhousing (student login required).
If it is an emergency (i.e. overflowing toilet, no heat, power outage, etc.) contact the Residence Life office by stopping in Sheehan Hall room 101 which is open Monday through Friday from 9 am until 5 pm, or call the office. Please do not leave a voicemail if it is an emergency. You may also call University Police 508-929-8911.
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There is no housing available between the closing for the fall semester and January 2. Approved students may stay on campus in their current assignment beginning in January for the semester break and during spring break. Individual requests for housing during these times are considered on a case-by-case basis. Completed applications must be submitted by the deadline in order to be considered.
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Summer housing is available on a limited basis while summer classes are in session. Applications are available in April and can be obtained from your WooWeekly newsletter.
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Meal plans can only be changed during the first 10 days of the semester (the add / drop period). During the first 10 days you can change your meal plan on your MyHousing portal, under Dining.
Anyone wishing to change his or her meal plan after that date must wait until the following semester to do so. Anyone can add Dining Dollars to an account by visiting worcester.edu/OneCard.
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There are laundry facilities located on the 1st floors of both Wasylean Hall and Dowden Hall, in Chandler Village 16-1, and on the 2nd floor of Sheehan Hall. Each laundry area has washers and dryers for students to use. All laundry is FREE for resident students.
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Students who wish to have mail sent to them on campus should have it addressed the following way:
Worcester State University
Student’s First and Last Name – Residence Life
486 Chandler Street
Worcester, MA 01602