CARE Team

The Worcester State University Collaboration, Assessment, Response, and Education (CARE) Team is a collaborative group that promotes student well-being through proactive, compassionate, and transparent assistance. The team is composed of personnel with expertise in academic affairs, enrollment management, and student affairs, and its mission is to provide intervention services for students who may require one-time or ongoing support.

Our mission is to assist students struggling with basic needs, facing unexpected barriers, and experiencing academic challenges. The CARE Team coordinates communication and resources across campus departments to provide comprehensive support, focusing on students’ well-being and academic success. Using a case management model student concerns by evaluating reported behaviors or circumstances to determine appropriate actions and referrals.

When to submit a CARE Referral/Report:

• Disclosure of basic needs support including housing, food, or academic material insecurity.
• Repeated absences in class(es). This includes excused and not excused. 
• When a student discloses an ongoing need for support outside of an office’s function or scope.
• When a student shows significant or marked changes in behavior and mood, including changes in concentration, energy, social connections, appetite, sleep, and hygiene.
• Significant decline in academic performance and/or participation in class/job/activity.